Privacy Policy

Last updated: January 2025

At watch4.me, we take your privacy seriously. This policy describes what personal information we collect and how we use it.

Information We Collect

Account Information

When you sign up for watch4.me, we collect your email address and password. We may also collect your name if you choose to provide it. This information is used to create and manage your account.

Monitor Configuration

We store the URLs and configuration settings for the monitors you create. This includes endpoint URLs, check intervals, and notification preferences. We need this information to provide our monitoring service.

Monitoring Data

When we check your endpoints, we collect and store response times, HTTP status codes, and error messages. This data is used to show you uptime statistics and alert you to incidents.

Usage Information

We collect information about how you use our service, including pages visited, features used, and actions taken. This helps us improve the product and fix issues.

Technical Information

Like most web services, we automatically collect certain technical information including your IP address, browser type, and device information. This is used for security, analytics, and to improve our service.

How We Use Your Information

We use the information we collect to:

  • Provide and operate the watch4.me service
  • Send you alerts and notifications about your monitors
  • Communicate with you about your account and our service
  • Analyze usage patterns to improve the product
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service providers: We use third-party services to help operate our business (hosting, email, analytics). These providers only have access to information needed to perform their services.
  • Legal requirements: We may disclose information if required by law, court order, or government request.
  • Business transfers: If watch4.me is acquired or merged, your information may be transferred to the new owner.
  • With your consent: We may share information with your explicit permission.

Data Retention

We retain your account information for as long as your account is active. Monitoring data is retained according to your plan's data retention limits (7 days for Free, 90 days for Pro, 1 year for Business).

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption in transit (TLS/HTTPS)
  • Encryption at rest for sensitive data
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers

Your Rights

Depending on your location, you may have rights including:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your information

To exercise these rights, please contact us at privacy@watch4.me.

Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and analyze usage. You can control cookies through your browser settings.

Children's Privacy

watch4.me is not intended for children under 16. We do not knowingly collect information from children under 16. If you believe we have collected information from a child, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting a notice on our website or sending you an email.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@watch4.me